All orders are processed with care and shipped within 5–7 working days. You will receive a confirmation email with tracking details once your order has been dispatched.

Due to the exclusive nature of our pieces and the craftsmanship involved, all sales are final.

We do not accept returns, exchanges, or refunds unless:

• Your order is lost during shipping, or
• There is a defect upon arrival.

Please ensure you review:

• Product descriptions
• Sizing information
• Care instructions

If you have any questions prior to purchasing, our customer care team is available to assist you at: ✉️ atelier.luastudios@gmail.com